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‎02-12-2021 08:17 PM - edited ‎01-05-2022 05:16 PM

I recently switched my phone to a different phone. It tries to activate OMADM (error 6601) and keeps failing. The phone is a Samsung A20.

Is there something that is required on your end?

14 REPLIES 14 Great Neighbour / Super Voisin

‎11-05-2023 07:52 PM

This is the post I found that really helped. It's a phone issue - I just had to keep blasting away and shutting down the OMADM. Eventually I broke my phone and made sure my new one was completely unlocked. Never had the issue again.

"Those suggestions provided a very temporary (about an hour) fix for me, but

I tried something different today that seems to be working (no messages in almost 8 hours).

Go to Settings > Apps. Click the three dots at the top, and select "Show system apps."

Under "Notification style" click "Silent and minimized."

I also have under OMADM "Change System Settings" = Not allowed. I don't know if that has an impact or not because that alone didn't work before I did the sequence I described above, but I'm not turning it back on just in case allowing it to change system settings means allowing it to undo what I did with the notifications.

There is also (on my phone) a "Sprint OMADM Phone Interface" but I don't know if it has any impact. I have it also set not to allow changes to system settings."